Who is responsible
Deerfoot Trail Stays, the independent site at deerfoottrailstays.com, reachable at hello@deerfoottrailstays.com. Personal information is handled in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
What is collected
| What | When | Why |
|---|---|---|
| Name, email, arrival and departure dates | You send a room request | To check availability and answer you |
| Guests, room type, reason for the trip, notes | If you fill them in | To check the right room and answer your questions |
| Phone number | Only if you add it | To call you, if you asked for a call |
| The page the form was sent from | Every request, automatically | To see which part of the guide prompted the question |
| IP address and browser details | Every request to the server | Security, abuse prevention and technical logs |
| Email messages | You write to the desk | To reply |
What is not collected
- This site sets no cookies.
- No analytics, counters, heatmaps or advertising pixels are installed.
- No social media widgets are embedded.
- No card details, ID documents or dates of birth: the desk never asks for them.
Who sees it
| Recipient | What they receive | When |
|---|---|---|
| The desk | Everything in your request | Always |
| The hotel's reservations team or a booking partner | Name, dates, guests, room type and the notes needed to answer | Only when the desk checks your request |
| DigitalOcean, LLC | Hosts the site and the request log on a server in Toronto, Canada | Always, as hosting provider |
| Cloudflare, Inc. | Carries traffic to the site and sees IP addresses; also routes mail sent to hello@ on to the desk's mailbox provider | Always |
| Your IP address and usual browser data, and possibly cookies, when a Google map loads | Only when a map loads |
Google Maps
On the home page the map stays switched off until you press "Load the Google map". On the getting here page the map is part of the page and loads as you scroll to it. Either way it is served by Google, which receives your IP address and may set cookies under its own policy. Links marked "Open in Google Maps" or "Directions" take you to Google's site.
How long it is kept
Requests and emails are kept while the desk is handling the request and any stay that follows, and deleted no later than 24 months after your last message. Server logs are kept briefly for security and then rotated out.
Your rights
- Ask what the desk holds about you, and receive a copy.
- Ask for a correction.
- Ask for deletion. Requests that never became a booking are deleted on request.
- Withdraw consent to emails at any time by replying "stop".
Write to hello@deerfoottrailstays.com. If the answer does not satisfy you, you can complain to the Office of the Privacy Commissioner of Canada.
Children
The site is not aimed at children, and room requests must come from an adult.
Changes
Last updated 1 November 2026. Future changes will be dated on this page.